Social Media Tips

Social media engagement is a key metric for measuring the success of your online presence. High engagement rates indicate that your content resonates with your audience, driving more interactions and, ultimately, more business opportunities. To help you achieve this, we’ve compiled ten proven strategies to skyrocket your social media engagement using Send Social Media’s powerful features. Let’s dive in!

1. Optimize Your Posting Schedule

Timing is crucial in social media. Posting when your audience is most active can significantly boost engagement rates. Send Social Media’s advanced scheduling feature allows you to plan your posts at optimal times. By analyzing your audience’s activity patterns, you can determine the best times to post on each platform.

Example:

If your target audience is most active on Instagram around 6 PM, schedule your posts to go live at that time to maximize visibility and interaction.

2. Leverage Visual Content with Canva Integration

Visual content is more engaging than text-only posts. Use Send Social Media’s Canva integration to create stunning images, videos, and infographics. High-quality visuals can grab attention and encourage more likes, shares, and comments.

Example:

Design an eye-catching infographic that highlights industry trends or valuable tips, then share it across your social media channels using Send Social Media’s scheduling tool.

3. Utilize Hashtags Strategically

Hashtags increase the discoverability of your posts. Research and use relevant hashtags to reach a broader audience. Send Social Media’s hashtag tracking feature helps you identify which hashtags are performing best.

Example:

Create a list of popular hashtags in your niche and incorporate them into your posts. For instance, a fitness brand might use #FitnessGoals, #WorkoutMotivation, and #HealthyLiving to attract a larger audience.

4. Engage with Your Audience

Responding to comments and messages promptly shows that you value your audience’s input. Send Social Media’s priority inbox ensures you never miss important interactions, helping you maintain an active and engaged community.

Example:

If a follower asks a question about your product, respond quickly with helpful information. This not only boosts engagement but also builds trust and loyalty.

5. Share User-Generated Content

User-generated content (UGC) is authentic and relatable. Encourage your followers to create content related to your brand and share it on your social media channels. This not only boosts engagement but also fosters a sense of community.

Example:

Run a contest asking customers to share photos of themselves using your product with a specific hashtag. Repost the best entries on your profile, giving credit to the original creators.

6. Analyze Performance with Detailed Analytics

Understanding what works and what doesn’t is essential for optimizing your strategy. Use Send Social Media’s analytics tools to track key metrics such as engagement rates, reach, and conversions. Use this data to refine your content and posting strategies.

Example:

If your analytics show that videos generate higher engagement than images, focus more on creating video content for your social media channels.

7. Implement Content Themes and Series

Consistency is key in social media marketing. Implement content themes or series to keep your audience engaged and coming back for more. Themes provide structure and make it easier to plan and create content.

Example:

Start a “Tip Tuesday” series where you share valuable tips related to your industry every Tuesday. Use Send Social Media to schedule these posts in advance, ensuring consistency.

8. Use Polls and Interactive Content

Interactive content such as polls, quizzes, and Q&A sessions can significantly boost engagement. These formats encourage your audience to interact with your posts, increasing visibility and reach.

Example:

Create a poll asking your followers for their opinion on a new product feature. This not only engages your audience but also provides valuable feedback.

9. Collaborate with Influencers

Influencer collaborations can expand your reach and boost engagement. Partner with influencers in your niche who have a strong and engaged following. Their endorsement can introduce your brand to new audiences.

Example:

If you run a beauty brand, collaborate with a popular beauty influencer to create content featuring your products. Share this content on both your profiles to maximize exposure.

10. Automate Routine Tasks

Automation frees up your time to focus on creating quality content and engaging with your audience. Use Send Social Media’s automation features to handle routine tasks such as scheduling posts, sharing blog updates via RSS feeds, and monitoring brand mentions.

Example:

Set up RSS feed automation to share new blog posts on your social media channels automatically. This ensures consistent content distribution without manual effort.

Real-World Success Stories

Success Story 1: Small Business Growth

A small e-commerce business used Send Social Media to schedule posts at optimal times and engage with customers promptly. By leveraging analytics to refine their strategy and using Canva integration for high-quality visuals, they saw a 50% increase in engagement and a 30% boost in sales within three months.

Success Story 2: Influencer Collaboration

A fitness brand collaborated with a popular fitness influencer using Send Social Media’s scheduling and hashtag tracking features. The campaign generated thousands of likes and comments, increasing their follower count by 20% and driving significant traffic to their website.

Build a Strong Online Presence

Maximizing social media engagement is essential for building a strong online presence and driving business growth. By implementing these ten proven strategies and leveraging Send Social Media’s powerful features, you can create compelling content, engage with your audience, and achieve remarkable results.

Ready to take your social media engagement to the next level? Sign up for a free 7-day trial of Send Social Media today (no credit card required) and experience the difference! Or, book a FREE demo to see how our tools can transform your social media strategy.

  • Learn more about us: https://sendsocialmedia.com/about-us/

 

Social media has become an indispensable tool for businesses looking to connect with their audience, build brand awareness, and drive sales. However, managing multiple social media accounts across various platforms can be time-consuming and overwhelming, often leaving businesses struggling to keep up with the demands of maintaining an active online presence. This is where social media automation comes in. By leveraging automation tools and features, businesses can streamline their social media workflows, increase efficiency, and drive better results. In this blog post, we’ll explore five ways social media automation can revolutionize your marketing strategy and how Send Social Media’s automation features can help you achieve your goals.

Consistent Posting Schedule

One of the biggest challenges businesses face on social media is maintaining a consistent posting schedule. With so many tasks vying for their attention, it’s easy for businesses to forget to post regularly, leading to gaps in their content calendar and a decline in engagement. Social media automation can help businesses overcome this challenge by allowing them to schedule posts in advance. With Send Social Media’s scheduling feature, businesses can plan and schedule their posts weeks or even months in advance, ensuring a consistent flow of content to keep their audience engaged and informed.

According to statistics, businesses that post regularly on social media see higher engagement rates and increased brand visibility. In fact, brands that post 15 times or more per month on Facebook alone see an average engagement rate of 1.92%, compared to just 0.17% for brands that post less frequently. By automating their posting schedule, businesses can increase their chances of reaching their target audience and driving meaningful interactions with their content.

Time-Saving Content Creation

Creating high-quality content takes time and effort, and for busy businesses, finding the time to create compelling posts can be a challenge. Social media automation can help businesses save time on content creation by allowing them to repurpose existing content and schedule it for publication across multiple platforms. With Send Social Media’s content library feature, businesses can store and organize their content in one place, making it easy to access and share across their social media channels.

By automating their content creation process, businesses can focus their time and energy on other important tasks, such as engaging with their audience, analyzing their social media performance, and refining their marketing strategy. This not only saves time but also allows businesses to maintain a consistent brand voice and messaging across all their social media platforms, leading to a more cohesive and impactful online presence.

Targeted Audience Engagement

Engaging with your audience is essential for building brand loyalty and driving customer satisfaction. However, manually responding to comments, messages, and mentions on social media can be time-consuming and inefficient. Social media automation can help businesses streamline their audience engagement efforts by allowing them to set up automated responses to common queries and messages. With Send Social Media’s automation rules feature, businesses can create custom responses based on keywords, hashtags, or user interactions, ensuring that every customer inquiry is addressed promptly and professionally.

Statistics show that businesses that respond to customer inquiries on social media see higher customer satisfaction rates and increased brand loyalty. In fact, 71% of consumers who have a positive experience with a brand on social media are likely to recommend it to others. By automating their audience engagement efforts, businesses can provide timely and personalized responses to their customers, leading to higher levels of satisfaction and loyalty.

Data-Driven Insights

Analyzing social media performance is essential for understanding what’s working and what’s not in your marketing strategy. However, manually tracking and analyzing social media metrics can be time-consuming and labor-intensive. Social media automation can help businesses gain valuable insights into their social media performance by providing real-time analytics and reporting. With Send Social Media’s analytics dashboard, businesses can track key metrics such as engagement, reach, and conversion rates, allowing them to identify trends, measure the effectiveness of their campaigns, and make data-driven decisions to optimize their marketing strategy.

According to statistics, businesses that use data-driven insights to inform their marketing strategy see higher ROI and increased revenue growth. In fact, companies that are able to leverage data-driven insights effectively are 23 times more likely to acquire customers and six times more likely to retain them. By automating their social media analytics, businesses can gain valuable insights into their audience’s preferences and behavior, allowing them to tailor their content and messaging to better resonate with their target audience.

Improved Campaign Performance

Running social media campaigns is a key component of any marketing strategy, but tracking and managing multiple campaigns across different platforms can be challenging. Social media automation can help businesses streamline their campaign management efforts by allowing them to set up automated workflows and processes. With Send Social Media’s campaign automation feature, businesses can create and schedule campaigns, track their performance in real-time, and make adjustments on the fly to optimize their results.

Statistics show that businesses that use automation to manage their social media campaigns see higher ROI and increased conversion rates. In fact, companies that automate their marketing workflows experience a 53% higher conversion rate than those that don’t. By automating their campaign management processes, businesses can save time and resources, improve their campaign performance, and achieve better results with less effort.

Social media automation has the power to revolutionize your marketing strategy by streamlining your workflows, increasing efficiency, and driving better results. By leveraging automation tools and features like Send Social Media, businesses can maintain a consistent posting schedule, save time on content creation, engage with their audience more effectively, gain valuable insights into their social media performance, and improve their campaign performance. Ready to take your marketing strategy to the next level? Sign up for a free trial of Send Social Media today and unlock the power of social media automation for your business.

Social media has become an indispensable tool for businesses to connect with their audience, build brand awareness, and drive sales. However, to truly harness the power of social media, businesses must go beyond simply posting content and engaging with followers. They need to measure the effectiveness of their efforts and make data-driven decisions to maximize their return on investment (ROI). That’s where Send Social Media’s analytics tools come into play. In this blog post, we’ll explore how Send Social Media’s analytics tools can help businesses measure ROI and optimize their social media strategy for maximum impact and results.

Understanding Social Media ROI:

Before diving into how Send Social Media’s analytics tools can boost your bottom line, let’s first understand what social media ROI is and why it’s important. Social media ROI refers to the return on investment that a business generates from its social media activities. It encompasses various metrics, such as engagement, website traffic, leads, and conversions, that help businesses assess the effectiveness of their social media efforts. By measuring ROI, businesses can determine which social media strategies are driving results and allocate their resources accordingly.

Send Social Media’s Analytics Tools:

Send Social Media offers a comprehensive suite of analytics tools that enable businesses to track, measure, and analyze their social media performance. Let’s take a closer look at some of the key features:

  1. Performance Metrics: Send Social Media provides in-depth insights into various performance metrics, including likes, shares, comments, impressions, and reach. By monitoring these metrics, businesses can gauge the effectiveness of their content and campaigns and identify areas for improvement.
  2. Audience Insights: Understanding your audience is crucial for effective social media marketing. Send Social Media’s analytics tools offer valuable audience insights, such as demographics, interests, and behavior patterns. This information allows businesses to tailor their content to their target audience’s preferences and interests, resulting in higher engagement and conversion rates.
  3. Content Analysis: Send Social Media enables businesses to analyze the performance of their content across different social media platforms. Businesses can identify top-performing content, track trends, and identify opportunities for content optimization. By analyzing content performance, businesses can refine their content strategy and create more engaging and relevant content for their audience.
  4. Conversion Tracking: Send Social Media allows businesses to track conversions directly from social media campaigns. Whether it’s website visits, lead form submissions, or purchases, businesses can attribute conversions to specific social media channels and campaigns. This data enables businesses to measure the ROI of their social media efforts accurately and allocate their budget to the most effective channels and campaigns.

Send Social Media’s analytics tools play a crucial role in maximizing social media ROI and boosting the bottom line for businesses. By tracking performance metrics, understanding audience insights, analyzing content performance, and tracking conversions, businesses can make data-driven decisions to optimize their social media strategy and achieve their business goals. If you’re looking to take your social media marketing to the next level and drive real results for your business, consider leveraging Send Social Media’s powerful analytics tools today.

Ready to maximize your social media ROI and boost your bottom line? Sign up for Send Social Media’s analytics tools today and take your social media marketing to new heights. With actionable insights and real-time data, you’ll be able to optimize your social media strategy and drive tangible results for your business. Don’t miss out on this opportunity to unlock the full potential of your social media efforts. Sign up now and start seeing the difference!

In the fast-paced world of social media marketing, understanding your audience, tracking performance, and measuring ROI are essential for success. With billions of users engaging on various platforms daily, businesses need to harness the power of social media analytics to stay ahead of the competition. In this blog post, we’ll explore the importance of analytics in social media marketing and showcase how Send Social Media’s robust analytics tools empower businesses to unlock valuable insights, optimize their strategies, and achieve their marketing goals.

Why Social Media Analytics Matter

Social media analytics provide businesses with valuable insights into their audience’s behavior, preferences, and interactions with their brand. By tracking key metrics such as engagement, reach, and conversion rates, businesses can measure the effectiveness of their social media campaigns, identify trends, and make data-driven decisions to optimize their marketing strategy. According to statistics, businesses that use data-driven insights to inform their marketing strategy see a 15-20% increase in ROI on average.

Send Social Media’s Analytics Tools

Send Social Media offers a comprehensive suite of analytics tools designed to help businesses track performance, measure ROI, and optimize their social media strategies. From real-time dashboards to detailed reports, Send Social Media provides businesses with everything they need to gain valuable insights into their social media performance and make informed decisions to drive better results.

Real-Time Dashboards: Send Social Media’s real-time dashboards provide businesses with instant access to key metrics such as engagement, reach, and conversion rates across all their social media channels. With customizable dashboards, businesses can track the metrics that matter most to them and monitor their performance in real-time to identify trends and opportunities for improvement.

Detailed Reports: Send Social Media’s detailed reports offer businesses deeper insights into their social media performance, allowing them to track progress over time, measure ROI, and identify areas for optimization. With customizable reporting options, businesses can generate reports tailored to their specific goals and objectives, making it easy to communicate their results to stakeholders and decision-makers.

Audience Insights: Send Social Media’s audience insights tools provide businesses with valuable information about their audience’s demographics, interests, and behaviors. By understanding who their audience is and what they’re interested in, businesses can create more targeted and relevant content, engage with their audience more effectively, and drive better results on social media.

Campaign Tracking: Send Social Media’s campaign tracking tools allow businesses to track the performance of their social media campaigns in real-time, from initial engagement to final conversion. By monitoring key metrics such as click-through rates, conversion rates, and ROI, businesses can identify which campaigns are driving results and allocate their resources more effectively to maximize their impact.

The Benefits of Social Media Analytics

By leveraging Send Social Media’s robust analytics tools, businesses can unlock a wide range of benefits, including:

Improved Performance: By tracking key metrics and identifying trends, businesses can optimize their social media strategies to drive better results and achieve their marketing goals.

Increased ROI: By measuring the effectiveness of their social media campaigns and allocating resources more effectively, businesses can maximize their ROI and achieve a higher return on investment.

Better Decision-Making: By making data-driven decisions based on insights from Send Social Media’s analytics tools, businesses can make informed choices about their social media strategy and allocate their resources more effectively to drive better results.

Stronger Engagement: By understanding their audience’s preferences and behaviors, businesses can create more targeted and relevant content, leading to higher levels of levels of engagement and interaction on social media.

Mastering social media analytics is essential for success in today’s competitive digital landscape. With Send Social Media’s robust analytics tools, businesses can gain valuable insights into their social media performance, track progress over time, and make data-driven decisions to optimize their marketing strategy and achieve their goals. Ready to unlock the power of social media analytics for your business? Sign up for a free trial of Send Social Media today and take your social media marketing to the next level.

Are you ready to revolutionize the way you create and schedule content for social media? Look no further—Send Social Media’s robust Queues feature is your ticket to seamless content curation, campaign scheduling, and efficient result tracking. Join us as we delve into the wonders of Queues and unlock the key to amplifying your social media game.


🚀 Why Queues Are a Game-Changer: Unleashing Efficiency and Creativity!

  • Content Curation and Sharing: Position your brand or client as a thought leader by curating and sharing relevant, high-quality content. Queues are the ideal tool for distributing evergreen, cornerstone pieces that add value and address your target persona’s pain points.
  • Effortless Queue Management: Adding individual social media posts to Queues is a breeze. Whether directly from the Compose Box or through bulk import via CSV, Queues allow you to schedule messages to publish consistently throughout the week, eliminating the need to worry about optimal posting times.

🌐 Queues for Scheduling Social Media Posts: Pros and Cons Unveiled!

Pros:

  1. Time-Saving Efficiency: Set times once, and messages will be sent out at optimal times, saving time in the long run.
  2. Organic Post Appearance: Opt for less even posting times to create a more organic look and feel for your scheduled messages.
  3. Client Engagement Optimization: Tailor posting times based on client engagement patterns, ensuring maximum likes, shares, or comments.
  4. Campaign Tracking: All messages added to a Queue are tracked as a campaign, providing specific data on post-performance.
  5. Versatility for Multiple Clients: Utilize Queues and bulk importing via CSV to schedule posts for multiple clients in the same industry, utilizing different times and randomization options.

Cons:

  1. Not Ideal for Specific Timing: Queues may not be suitable for messages that need to be sent out at a specific time and date, especially with randomized posts.
  2. Continuous Content Addition: If using the repeat posts option, consistent content addition to the Queue is necessary to avoid repetition in a short timeframe.

🔧 Two Fun Exercises to Kickstart Your Queues Journey!

Ready to put Queues into action? Here are two engaging exercises to get you started:

Exercise #1 | Trending Hashtag Fun:

  • Create a new Queue with a single time slot, e.g., Thursday.
  • Choose a trending hashtag like #throwbackthursday.
  • Write five posts and add them to your Queue, scheduling one post for each of the next five Thursdays.

Exercise #2 | Diverse Post Showcase:

  • Create a new Queue for your blog or chosen link source.
  • Write 10 different social media posts for the same link.
  • Choose one-time slot for any two days of the week, e.g., 10:52 on Wednesday and 14:47 on Sunday.

📝 Tips for Smart Queues in Send Social Media:

  • Start Small, Build Slowly: Avoid overwhelming users by gradually increasing post frequency.
  • Diversify Copy and Content: Write unique copy for each post, especially when sharing the same link, using alternative headlines, questions, quotes, or images.

🎉 Ready to Elevate Your Social Media Strategy? Try Send Social Media Queues Now!

Don’t miss out on the efficiency and creativity Queues bring to your social media management. Sign up for a free trial and experience the power of Send Social Media firsthand!

One of the reasons that businesses often have a little hesitation about getting started with social media is because they feel like there’s so much to learn. While it’s true that it takes some time to get a really strong feel for the dynamics of different social networks, the good news is tools like our social media dashboard make it easier than ever to get a handle on things.

In addition to providing a tool that makes social media management across multiple platforms easier than ever before, we are committed to helping business owners learn everything they need to know to find social media success. That’s why we want to dive into a topic that we’ve been asked about on multiple occasions.

What is Community Management?

At this point, most businesses have at least come into contact with the term social media marketing. Although it’s a term that encompasses a lot, the core of this phrase refers to any type of marketing that’s done through a social media platform.

Another term that’s not quite as widespread but has continued to gain momentum is community management. Since social media makes it possible for businesses to build a type of community around themselves, it’s easy to understand why many people may view social media marketing and community management in the same light.

While it is true that these two terms are related, they don’t refer to the same activities. And since both activities do offer real value, it’s important for businesses to be aware of how to utilize each one.

Like social media marketing, the broad definition of community management is generally stated as “any attempts to cultivate, nurture, or engage with a given audience.” Because that definitely shares traits with social media marketing, let’s take a look at what separates the two.

Social Media Marketing vs. Community Managemen

The main difference between social media marketing and community management is they take place at different stages of building a relationship with a potential or current customer. With social media marketing, you’re focused on bringing people into contact with your business for the first or subsequent times.

When social media marketing is done well, some of the people you come in contact with will want to engage with your business even more. As you attract more people who feel this way, you’ll start to build a community. That’s where community management comes into play.

Instead of being focused on bringing new people into the sphere of your business, community management is all about strengthening an existing community. When community management is handled correctly, it can yield substantial benefits including customer retention, customer attraction and increased brand reputation.

While entire books have been written on the subject of community management, the main thing to keep in mind is the more opportunities you can create for people to engage, the more successful you’ll ultimately be with this online strategy.

social media dashboard can be an invaluable tool for businesses that are spending any amount of time utilizing social media platforms for building their brand and marketing to potential & existing customers. And because this type of tool can deliver so much value, there’s no shortage of companies who offer one. However, it’s important to understand that not all social media dashboards are equal in terms of what they can do for your business.

If your business is currently utilizing social media platforms but you aren’t using a dashboard to track social activity, here are the ten features you’ll want to make sure a dashboard has before signing up for it:

Easy to Use

Simply put, if a dashboard is cumbersome or unintuitive, it’s going to hold your efforts back instead of propelling them forward.

Comprehensive Coverage

A big part of why this type of dashboard is so useful is because it allows you to handle all your social media management from a central location. Since a dashboard is only as good as the platforms it allows you to manage, be sure to choose one that has enough resources behind it to support all of the platforms you currently utilize.

Multiple Layouts

Different tasks require different information to be emphasized. A dashboard that allows you to customize what you see to your current task will save you a lot of time.

Helps You Stay Organized

You’ll want to choose a dashboard that makes it dead simple to perform tasks like searching for something you previously shared.

 

Helps You Stay Organized

You’ll want to choose a dashboard that makes it dead simple to perform tasks like searching for something you previously shared.

Emphasizes Relevancy

One of the biggest challenges with social media analytics is separating meaningful signals from noise. By choosing a dashboard that has features that help to do this type of work, you can avoid drowning in too much data.

Real-Time Monitoring

Since social media is all about the now, it only makes sense that the social media monitoring provided by a dashboard should be capable of keeping up with conversations in real-time. And since you’re a busy person who simply can’t sit in front of the dashboard throughout the entire day, it’s important for it to have a notification system. This will ensure that even if an important conversation seems to come out of the blue, you will know about it right away.

Streamlined Publishing

A great dashboard shouldn’t just help you keep up with what’s being said about your business. It should also have features that make social media posting even easier. By choosing a dashboard that streamlines publishing, you can ensure that your brand is always part of relevant conversations.

Collaboration Features

The most successful business social media strategies are those that utilize every member of a business. A dashboard that allows you to give different levels of permission to various members of your team will save you a lot of time and stress.

Focused on Community

Because social media is such a powerful tool for building an active online community, be sure that the dashboard you’re considering is going to be able to support that type of activity.

Ties Into Other Marketing Efforts

Social media isn’t something that should exist in a silo. That’s why features like automated reports that can be shared with clients, team members or email subscribers are an essential component of a great dashboard.

Now that you know exactly what makes a truly useful social media dashboard, you’ll be able to pick the one that’s right for your business, which in turn will allow you to take your social media branding and marketing efforts to the next level

 

Having a social media engagement strategy can mean the difference between seeing significant results from your social media efforts or failing to gain any traction on social media despite posting on a regular basis. There are several reasons engagement is so important on social media. One is that it allows you to stand out above the noise.

Social media platforms can be very busy, and unless you have ways to actively engage with your audience, it’s easy for your content to get lost. Another reason engagement is so important is it’s a good way to measure what’s working on your social media channels, as well as what’s falling flat.

Because there’s a lot to gain from making engagement a priority, we want to cover five creative social media engagement ideas that you can start using:

Ask Questions (with a Twist)

One of the most common social media engagement techniques is asking questions. Since this technique is so widespread, people may not pay attention if a question is really basic. That’s why we recommend putting a twist on this strategy. Whether that means asking a funny or multiple-choice question, the key is to post questions that your audience actually wants to answer.

Curate Content and Tag Relevant People

Content curation has become a popular social media marketing strategy in recent years. One of the elements that determines the effectiveness of curating content is involving the original sources. Whether you’re sharing a post or writing your own curated post, be sure to tag everyone that you mention. This will put your curated content on their radar. And as long as what you created is good, chances are many of the people you tag will share it.

Encourage User-Generated Content

Coming up with new content all the time can be a significant challenge. That’s why user-generated content (UGC) is so great. Not only is this type of content produced by fans and customers for you, but it has a level of authenticity that’s really appealing. So be sure to actively ask your social followings to share this type of content with you.

Be Current

Social media is all about conversation, which is why jumping into current events with your own unique angle can be a great way to get people engaged. Just make sure that the events you engage about make sense in the context of your brand.

Run the Right Kind of Contests

Like questions, contests are so widely used that they may be ignored if they’re too generic. That’s why it’s worth taking the time to come up with a contest idea that will be truly fun and engaging for your audience.

If you’re looking for the best way to track your engagement as you put the different strategies we covered above into action, learn more about how our social media engagement dashboard can help.

Many nonprofits have discovered that social media is an ideal way to connect and engage with people who are passionate about what the organization does. If your nonprofit is currently using social media but you’re not sure how effective your strategy is, learning about which social media analytics for nonprofits matter most will allow you to properly analyze your current strategy and make the right adjustments going forward. So to help you get started, here are the five metrics you need to know about:

Conversions

A common misconception about conversions is if a nonprofit isn’t directly selling anything on their website, this metric isn’t relevant. However, since the term “conversions” can refer to anything from enlisting volunteers to getting someone to send a message to their friends, this is actually the most important type of social media analytics for nonprofits. This metric allows you to clearly see how many social media users who visit your website take one or more of the actions that you want.

Overall Traffic

One thing that’s very important to understand about social media analytics is it takes some time to build up a strong following. And in most cases, the direct social traffic to your website will follow the same gradual growth curve. So what you want to keep an eye out for are any sudden spikes or drops in gradual traffic. If you see one, you’ll want to dig into your data to see what caused it. Then this will help you understand what to do more of or avoid in the future.

Sentiment

Even though your organization may not need to provide direct customer support, it’s still helpful to understand whether the majority of social media conversations about your nonprofit are positive or negative. This can be especially useful for understanding if you’re going down the right path with a new initiative.

Engagement

Since it can take time to convert a social media user into someone who donates or does something else for your organization, it’s easy to see why engagement is a key part of effective social media analytics for nonprofits. By continuously focusing on increasing social media engagement, you’ll ultimately increase your conversion rate. Measuring engagement can also be helpful for determining what kind of content does best on specific social networks.

Followers

The reason this metric is last on the list is while it can have value, it’s a metric that many nonprofits emphasize too much. One of the most common social media mistakes that nonprofits make is only focusing on how many followers they’ve accumulated. If a social media profile has a lot of followers but very few of them are actually engaging on a regular basis, it’s going to be hard to drive meaningful results. So while it’s worth keeping an eye on the number of people following your organization, focusing most of your attention on the other metrics will help you the most.

Even though this may seem like a lot of information to collect and maintain, our social media analytics dashboard can make it easy to stay on top of the metrics that matter most for your nonprofit organization.

Consistency is one of the most important elements for a business to find success with social media marketing. Far too many businesses give up on social media channels before they have a chance to gain real traction. One reason that it’s so common for businesses to give up is they feel like these activities are taking up too much time and not delivering enough returns. Plenty of businesses simply don’t have the team resources needed to stay on top of social media on a daily basis.

If these kinds of issues sound familiar, your business is in the perfect position to harness the power of social media automation. When done correctly, this type of automation can keep your social media efforts running on a consistent schedule. It will also free you and any members of your team up to actually have time for engaging with people through social media. So if you want to get on top of social media marketing for your business and avoid feeling like you’re stuck on a hamster wheel, here are a few tips for getting started with automation:

Keep It Human
While the right social media automation tools will allow you to do more in less time, that doesn’t mean you want the content you share to seem impersonal. Businesses that aren’t afraid to show the true personalities of their brands and team members always do their best on social.

Tailor Content to Different Social Channels
A common mistake that businesses of all sizes make is taking the exact same content and sharing it across all of their social media profiles. The reason this is a mistake is every social network has its own culture. So if you share the exact same content with duplicate descriptions across all your social profiles, it’s not going to resonate nearly as well. Taking time to customize what you’re sharing to different social channels can make a big difference in how well it performs.

Be a Curator
Another mistake many businesses make is only sharing their own content. By going beyond this scope and curating a wide range of content your followers will find interesting, you’ll be able to make your profiles much more engaging.

Regularly Review Stats
The best way to know what kind of content to share more of and what to avoid is to review your performance stats on a regular basis. Having this information will guide the focus of your social media automation strategy.

If you’re looking for the simplest way to stay on top of your company’s social media efforts, be sure to take a look at the Send Social Media Dashboard 7-day trial!

Categories
Categories