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Whether your primary goal is to increase brand awareness or generate leads, social media can be a great channel for helping your business to grow. While social media is a very powerful tool, it does come with some challenges. One of the most common challenges that businesses face is trying to stay on top of their activity across multiple social media sites. Continue reading

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analyticsWe’ve been working to hard to improve our Social Media Monitoring features. Some of the improvements include the following: Continue reading

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5 Steps for Successful Social Media Monitoring with Send Social MediaSocial Media is critical to your organization’s success, especially going forward as more and more customer connections and engagement are moving there. With millions and millions of people spending more and more time on social sites, it only makes good business sense to be there with them. Just like any business decision, this should be thought out and not jumped into haphazardly. Here are 5 steps for successful social media monitoring with Send Social Media: Continue reading